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Socorro Garza is an experienced Instructional Designer, currently employed at WittKieffer since January 2023. Previous roles include Instructional Designer positions at Wintrust Financial Corporation from December 2019 to January 2023, and Portillo's Hot Dogs from May 2016 to December 2019, where responsibilities involved analyzing, designing, and developing training programs for various operational roles, transitioning existing instructor-led training to eLearning formats. Earlier in the career, Socorro worked at Sykes from February 2009 to May 2016, collaborating with Subject Matter Experts to adapt curricula for virtual delivery, and served as a Client Service Coordinator at Ameriprise Financial Services, Inc. from December 2007 to February 2009. Socorro holds a Bachelor of Science degree in Business Administration and Management from Western Governor University, obtained between 2016 and 2017.