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Stephan Kamke is a seasoned professional in customer support and technical operations, currently serving as Senior Manager of Customer Care at WithSecure since May 2022, where responsibilities include leading European Technical Support operations with a skilled team. Prior to this, Stephan held several roles at F-Secure Corporation from January 2007 to May 2022, including Senior Manager of Customer Support, where guidance was provided to Helsinki's Customer Support teams, and Technical Support Manager, which involved delivering technical services. Additional positions at F-Secure included Consumer Service Manager, Technical Support Engineer, and Technical Trainer, showcasing a diverse skill set in service management, team leadership, and training development. Earlier career experience includes serving as Head Agent at avocis Gruppe from 2003 to 2006, overseeing operational management in IT security services, along with various IT and service roles from 2001 to 2003, accumulating extensive experience in the IT sector.