Steve Carter is an accomplished professional with extensive experience in onboarding and customer success. Currently serving as the Senior Manager for Onboarding & Implementation at Cherry, Steve has demonstrated a remarkable ability to lead teams and drive significant growth, achieving a 155% increase in 30-day average volume and a 55% increase in activation rates within a 9-month period. Previously, as the Director of Onboarding & Customer Success at Boostly, Steve played a pivotal role in scaling the company from $250k to over $1.5 million in annual recurring revenue. With a strong background in customer success management and team leadership at Entrata and other organizations, Steve has consistently exceeded targets and contributed to substantial revenue growth. Steve holds a Bachelor's Degree in Kinesiology & Exercise Science from Brigham Young University and a Master's Degree in Sports Education & Leadership from Utah State University.
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