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Deidre Mitchell is an experienced professional in sales and customer service, currently serving as a Sales Business Development Apprentice at CourseCareers since March 2023, where responsibilities include mastering sales techniques and CRM tools. Previously, Deidre worked as a Collections Specialist at Progressive Leasing, increasing payment rates while effectively negotiating debt repayment options. Past roles include Technical Customer Support Representative at Acorn Stairlifts, Senior Customer Service Representative at Duke Energy, and Senior One Call Resolution & Appointment Setter Specialist at Sears Holdings, all showcasing strong advocacy for customer needs and exceptional service skills. Education includes a recent completion of a Sales Development course at CourseCareers and a degree from Florida Agricultural and Mechanical University.