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Cătălina Nicolae currently serves as the Global Lead of XaaS IT Services Governance at Deutsche Bank, overseeing the IT governance framework and managing a significant outsourcing contract for end-user hardware and services. Prior to this role, Cătălina was a Senior Manager at Carmeuse, where responsibility included global IT operations and the implementation of ITIL and ITSM practices. Previous experience encompasses managerial positions at _VOIS and Vodafone, focusing on IT service management and digital transformation across EMEA regions. Cătălina holds multiple degrees, including an Executive MBA from ASEBUSS Business School and a Master's degree in International Development Studies from the University of Bucharest. Additional qualifications include certifications in UX/UI design and corporate governance.