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Michael Klapetzky has diverse work experience in various roles and industries. Michael started their career in 2000 at Sprint, where they served as a Call Center Supervisor for over 14 years. Michael then joined AAA Colorado in 2015 as a Call Center Supervisor, where they handled call center operations and mentored new hires. In 2016, they transitioned to Allied Universal as a Security professional, where they worked until 2020. Michael is currently employed at Wisper Internet as a Customer Experience Manager.

Michael Klapetzky attended Florida Southern College from 1986 to 1988, where they obtained a Bachelor's Degree in Political Science and Government.