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Grace O. MS, CSM is a seasoned management consultant with expertise in project management, digital services innovation, and business process improvement at Collective Insights since July 2022. Previously, Grace served as a Change Enablement Project Manager at Famo International Inc and as a Change Manager at Avant Care, where active change solutions were provided for organizational initiatives through change management strategies and business analytics. Grace also contributed as a Human Resources Project Manager, focusing on HR initiatives and transformations. Early career experiences included roles as a Human Resources Officer at HASAL, Operations Supervisor at KAS Limited, and Customer Success Associate at Ensure Insurance. Grace holds a Master of Science in International Business from Valparaiso University and a Bachelor of Arts in History and International Relations from Redeemer's University.