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Sachin Bora currently serves as the Global Head of Process Transformation and Excellence at Wipro, where responsibilities include leading key transformation initiatives and enhancing customer satisfaction through process governance and improvement. Prior experience includes roles as Chief Operating Officer at Reliance Money, where measurable contributions in operations and customer service were recognized by the Board, and as Chief Business Excellence Officer at Reliance Capital, where Sachin established the Business Excellence and Customer Experience functions. Additional roles span from Vice President and Head of Business Excellence at Reliance Nippon Life Insurance to management positions at HDFC Bank Limited and Tata Interactive Systems, highlighting significant achievements in quality management and operational excellence. Sachin's foundational experience includes six years as a Six Sigma Coordinator at Owens Corning and an apprenticeship at Sun Pharma, complemented by a PGDBA in Marketing from Symbiosis and a B.E. in Industrial Engineering from the Indian Institution of Industrial Engineering.