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Kapil Puri has a robust background in leadership roles within the technology and telecommunications sectors, having served as Delivery Leader at Wipro and as Global Head of Digital Workplace - Service Desk for Wipro Technologies. Kapil also held the position of Global Transformation & Delivery Leader at Vodafone and served as GM for India/South Asia at IBM India, where responsibilities included Senior Service Delivery Manager. Earlier in Kapil's career, a role as Operations & Training Manager at IBM Global Business Process Services was undertaken. Educational credentials include a Post Graduate degree in Business Management from the Indian Institute of Management, Indore, and an Accelerated Management Program in General Management from MDI Gurgaon.