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Melissa Soriano is an accomplished technical writer with extensive experience in various writing and communication roles. Currently serving at Wipaire Inc. since January 2019, Melissa demonstrates proficiency in technical documentation. Previous experience includes a role as Marketing Communications Assistant at the University of Northwestern - St. Paul, where contributions were made to website design. As a User Experience Writer Intern at The Nerdery, Melissa focused on user-centered design for content development in the higher education sector. A former Air Traffic Controller in the US Navy, Melissa brings strong organizational and regulatory skills to professional endeavors. Educational qualifications include a Bachelor of Science in Professional, Technical, Business, and Scientific Writing from the University of Northwestern – St. Paul, along with certifications and diplomas in various fields, including dog grooming and general studies.