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Steven Skenandore is an experienced IT professional with a strong background in production support and technical operations management. Currently serving as AVP Senior Production Support Officer at Wintrust Financial Corporation since February 2019, Steven specializes in incident, problem, change, and release management. Prior experience includes a role as Principal Master Support Specialist at Capital One, overseeing a Technical Operations Center for a Fortune 500 company, and serving as Command Center Specialist at TEKsystems, where expertise was provided for a significant migration project. Additionally, Steven held positions as Technical Operations Lead Specialist at Lawson Products, implementing data center operations improvements, and Datacenter Operations Specialist at Ameritech, focusing on mainframe and Unix-based telecommunications infrastructure. Steven's academic foundation includes studies at Harper College.