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Kaitlan Billings is an experienced professional in operational resilience and risk management, currently serving as Operational Resilience Manager at Winterflood Securities since January 2023. Prior to this, Kaitlan held the position of Manager of Operational Resilience at UK Finance, where responsibilities included monitoring developments in the operational resilience sector, engaging with members, and managing the Business and Operational Continuity Committee. Kaitlan's background includes roles at IBM as an Associate in Operational Risk & Resilience and Analyst in Cyber Security, as well as experience with the City of London Police as a Cybercrime Prevention Officer. Educational qualifications include a Master's degree in Intelligence and Security Studies from Brunel University London and a Bachelor of Arts with First Class Honours in History from the University of Kent.