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Paul MacDonald is a seasoned IT professional with extensive experience in information technology management and infrastructure. Currently serving as the Director of Information Technology at Windham Brannon since January 2019, Paul consistently seeks to enhance customer experiences by addressing user pain points and monitoring issue trends. Prior roles include Director of Information Technology at tvsdesign, where responsibilities encompassed IT management, strategy, and team supervision, as well as Senior Information Technology Administrator, overseeing various IT infrastructure upgrades. Paul's career also features significant positions at organizations such as Boys & Girls Clubs of America, Hillphoenix, and the Maryland Department of Natural Resources, solidifying a robust background in systems engineering and administrative support. Paul holds a Bachelor of Science in Computer Information Technology from the University of Maryland Baltimore County and the University of Maryland Global Campus.