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Richard Chappell has a diverse work experience spanning over several decades. Richard began their career in 1979 as a Soldier in the military, serving until 1984. Richard then joined GlaxoSmithKline in 1988 as a Regional Business Manager, where they worked until 1995. Following that, they joined Learning Tree International as a Managing Director and remained in that role for nearly two decades, until 2014. In 2014, they became a Managing Partner at Proficio24 for a year before transitioning to their current role as the Managing Director at Wilson Learning since 2015.

Richard Chappell started their education in 1984 and completed it in 1987 at the University of Chichester, earning a BA degree in Sports Studies. In 2014, they pursued further education and enrolled in APMG to become a Change Management Practitioner. The end year for this educational pursuit is not mentioned, suggesting that they may still be undergoing this program or its duration is uncertain.