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Sammy Essumang has extensive experience in customer service and operations management at Williams-Sonoma, Inc., having held roles such as Customer Service / Hub Operations Manager and Customer Service/ Operations Lead since April 2006. Prior experience includes serving as Outbound/Inbound Lead at the same company from August 2006 to August 2019. Sammy earned a Bachelor's degree in Communications, Communications, and Public Relations from Goucher College between 1999 and 2003.