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Kristen Turner is a seasoned professional with extensive experience in billing and customer success operations, currently serving as a Senior Billings Specialist at McKinstry and a Billing Specialist at Williams Kastner. Previously, Kristen held the position of Client Billing Coordinator at Perkins Coie LLP and served as a Senior Support Engineer at SAP Concur, where strong customer relationships were built and optimized application architecture was designed. At BrightEdge, Kristen advanced through various roles, ultimately leading Customer Success Operations, implementing new ticketing systems, and growing the support team significantly. Kristen's educational background includes a Bachelor of Arts in Art History from Emory University and a Certificate in Accounting from the University of Washington.