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The Retail and Supply Chain Operations team at William Penn (P) Ltd is responsible for managing the end-to-end retail experience and ensuring seamless supply chain processes. This includes overseeing store operations, optimizing inventory management, and enhancing customer engagement across both physical and online stores. The team's focus on collaboration and efficiency drives the company’s commitment to delivering exceptional service and maintaining strong relationships with premium writing brands, ultimately ensuring that connoisseurs of quality craftsmanship have access to the finest products available.