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Terry Chan has held various executive roles throughout their career. Terry began in 1991 as a Principal Consultant/Senior Manager at PricewaterhouseCoopers, where they worked until 2002. From 2002 to 2009, they served as the Senior Manager, VP of Project Management Services, Investment Systems at Capital Group Companies. In 2009, they joined William O'Neil + Co. Inc. as the Chief Information Officer. Most recently, they became the President & COO of O'Neil Digital Solutions in 2018.

Terry Chan attended The University of British Columbia from 1984 to 1989, where they pursued a degree in Science with a specialization in Computer Science.