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Caroline Z. is an experienced Salesforce Advanced Administrator with a robust background in designing, implementing, and optimizing custom applications on the Salesforce Platform. Currently employed at William F. White International Inc., Caroline Z. leads stakeholder meetings, enhances automation processes, and drives projects to improve sales processes and reporting. Previous roles include CRM Administrator at Ryerson University, where responsibilities involved documenting system gaps and managing user accounts, and Database and Fund Administrator at Starlight Capital, focusing on Salesforce reporting and data integrity. Caroline Z. holds multiple educational qualifications, including a degree in Data Analytics from Ryerson University and postgraduate certificates in Financial Planning and Marketing Management from George Brown College.