Benjamin Tom is an experienced IT professional with a robust background in technical analysis and support roles. Currently serving as a Senior Tech Analyst at William Blair since August 2019, Benjamin previously held the position of Support Desk Analyst. Prior experience includes roles such as Desktop Support Analyst at Z Capital Group, L.L.C., Field Sales IT Support and Desktop Support II at AbbVie, and IT Site Services Specialist II at PAREXEL. Benjamin began the IT career as an IT Support Technician at Advanced Clinical and as a Helpdesk Technician at ResTech, Northern Illinois University. Benjamin holds a degree from Northern Illinois University, where studies were completed between 2003 and 2007.
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