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Lorena Nelli is a seasoned Group Product Manager at will bank, leading multifunctional teams in the Credit Card Lifecycle area since May 2021, managing strategic projects and product development with a focus on user experience and the credit card journey. Previously, Lorena served as a Senior Product Manager and Product Manager at the same company, driving significant improvements in user metrics and project outcomes. Prior experience includes roles as Safety Project and Product Manager at 99, where Lorena enhanced onboarding processes and safety features, and various leadership positions in operations and consulting at C&A Brasil and McKinsey & Company. Lorena holds a Bachelor's Degree in Business Administration from FGV and is pursuing a postgraduate degree in Mental Health and Human Development.