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Lindsey Sturm is a Customer Success Manager at Wiley since July 2022, bringing a wealth of experience from a previous role as Assistant Director of Admissions at the University of Cincinnati from April 2014 to July 2022. In this capacity, Lindsey collaborated with various departments to support student success, achieved a 27% increase in admissions numbers, and facilitated the transition of 200 students to a new college, enhancing retention rates. Lindsey's background also includes experience as a Graduate Research Assistant, focused on children's play behavior, and as an Academic Advisor managing educational plans for 600 students. Lindsey holds a Master’s degree in Educational Psychology and Child Development and a Bachelor’s degree in Communication Sciences and Disorders from the University of Cincinnati.