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Heather Mazzoni has a diverse work experience spanning over several companies and roles. Heather most recently held the position of Chief Content Officer at WHRO, starting in December 2018. Prior to this, they worked as the Vice President of Content at WHRO, overseeing various platforms and initiatives. Heather also has experience as the Director of Programming at WHRO and was responsible for supervising staff and managing the programming for multiple radio stations. Earlier in their career, they served as the Director of Radio Operations and Radio Traffic Coordinator and Programming Assistant at WHRO. Before their time at WHRO, Heather worked as a Customer Service Agent for USAirways Express/ Piedmont and held the role of Customer Service Supervisor at Valujet Airlines. Heather also worked as a Virginia Certified Nurseryman at McDonald Garden Center. Overall, Heather Mazzoni has a strong background in content management, programming, and customer service.

Heather Mazzoni obtained a Bachelor of Science degree in Business Administration and Management from Christopher Newport University, which they attended until 2000. Prior to that, they attended Thomas Nelson Community College from 1990 to 1994, although the information regarding their specific degree and field of study during that time is not provided.