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Kaitlyn Montano is an experienced professional with a strong background in customer support, social media management, and sales. Currently serving as Seller Support Lead at Whatnot since November 2021, Kaitlyn previously held the role of Customer Experience Specialist. Prior experience includes serving as Social Media and Project Manager at defy., where management of various social media platforms, content creation, and event planning were key responsibilities. Kaitlyn also worked as Social Media Coordinator and Surgery Scheduler for Affiliated Urologists, managing social media profiles and content creation. Earlier roles include Sales Lead and Key Holder at ALDO Group, focusing on sales strategy and team leadership, and Visual Merchandising and Community Ambassador at Nike. Educational qualifications include a Bachelor of Arts in Journalism from Metropolitan State University of Denver and an Associate of Arts in Journalism from Lamar Community College.