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Rachael Jones has a diverse work experience spanning several industries. Rachael began their career as a Consultant at Accenture in 1999 and later worked as a Consultant at Electronic Data Systems from 2001 to 2002. Rachael then transitioned to Rackspace Hosting where they served as a Project Manager from 2003 to 2004. Following this, Rachael joined Labatt Food Service as the Director of Marketing and remained in that role for eight years. In 2012, they moved to Daymon as the Director of Shared Services for a year. Currently, Rachael is employed at Whataburger, where they have held various leadership positions such as Portfolio Manager - Office of Strategic Management from 2013 to 2016, Director of Segment Operations, PMO from 2016 to 2019, and currently holds the position of Director of CPG, Licensing & Retail, Segment Operations since 2019.

Rachael Jones obtained a Bachelor of Science degree in Industrial Distribution from Texas A&M University from 1995 to 1999.