Shahid H. is a seasoned professional with extensive experience in digital solutions and project management, currently serving as Digital Business Solutions Manager at WGL since July 2018. In this role, Shahid oversees technical components for Field Emergency and Service work, managing enhancements, operations, and compliance. Prior experience includes key positions at Havensight Consulting Group, LLC as an Architect, SAP as a Mobility Solutions Expert, and Syclo as a Mobile Solutions Consultant, where Shahid managed full life cycle projects for custom mobile software solutions. Earlier career roles include Senior Systems Engineer at Novarra Inc, Customer Projects Manager at Future Communications Co., and various positions in programming and research. Shahid holds a Master of Philosophy in Computation and a Bachelor of Science in Computation from The University of Manchester, along with a B.Sc. in Computer Science from Kuwait University.