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Karen Da Costa is an accomplished financial services professional with extensive experience in relationship management and strategy development. Currently serving as Global Head of Relationship Management at Westpac since February 2012, Karen oversees client coverage for a portfolio of Fund Manager and Superannuation clients and drives the Global Fund Sector strategy. Prior to Westpac, Karen held various roles at HSBC from 1999 to 2011, including Associate Director, where responsibilities included managing global relationships with major clients and executing the bank's initial Fund Manager strategy in Australia. With a solid educational background, including a Bachelor's Degree in Financial Services from The University of Manchester, Karen has consistently demonstrated expertise in business development, client management, and strategic planning throughout their career.