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Sarah Rust is a seasoned Senior Service Designer currently employed at Westminster City Council since February 2023, with extensive experience in service design and transformation across their tenure at Cambridgeshire County Council from 2005 to 2023. At Cambridgeshire, Sarah led design initiatives aimed at enhancing community outcomes and facilitated innovation through strategic planning and business analysis. Key responsibilities included developing effective processes, managing transformation projects, and championing service improvements. Sarah's academic background includes a BA/BSc in English Literature and Creative Studies from Bath Spa University College and A Levels in English Literature and Health and Social Care from Saffron Walden County High School.