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Jonathan Fontaine is an experienced IT professional with a robust background in customer support and technical assistance. Currently serving as Help Desk Technician II at Westfield Bank since November 2021, Jonathan previously held the role of Help Desk Technician I at the same organization. Prior to this, Jonathan worked as a Service Desk Analyst at Pixel Health and gained experience as a Consultation Agent at Geek Squad. Jonathan's career began at Best Buy, where Jonathan worked as a Smart Home Expert. Jonathan holds a High School Diploma in General Studies from Agawam High School, graduating in 2013.