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Denise Jones is a seasoned professional in claims management with extensive experience in the insurance industry. Currently serving as a Casualty Claims Specialist at Westfield Specialty Insurance since March 2023, Denise's previous roles include Sr. Claims Specialist at CorVel Corporation, Liability Claims Manager at Inspire Brands, and Senior Claims Analyst at Arby's Restaurant Group. Denise's expertise encompasses handling premises liability, directing claims teams, training staff, managing complex litigated claims, and implementing cost-saving protocols. A graduate of The University of Memphis with a BBA in Finance and Insurance, Denise has a proven track record of improving claims handling processes and achieving significant cost reductions.