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Susan Hatch is a seasoned professional with extensive experience in medical administration and customer service. Currently serving as the Medical Records Manager and previously as an Administrative Assistant at Western Montana Mental Health Center since May 2015, Susan has developed expertise in managing medical documentation and supporting healthcare operations. Prior experience includes a medical externship at Stevensville Community Physicians Group and front desk receptionist duties at Triple Creek Ranch LLC, where responsibilities encompassed guest relations and administrative tasks. Earlier, Susan spent over fourteen years as a Hatter at Double H Custom Hat Company, gaining skills in retail, custom crafting, marketing, and bookkeeping. Educational background includes studies at Herzing University and the University of Montana.