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Kaysie McLean is a seasoned Programme Manager at West Yorkshire Combined Authority since August 2019, specializing in transport partnerships and overseeing extensive transport programs to ensure timely delivery of outputs and outcomes. Kaysie's previous roles include Service Manager and Business Travel Plan Advisor within the Travel Plan Network, where the focus was on creating sustainable travel solutions in the Leeds City Region. Earlier experience includes a Quality Analyst position at Webhelp UK, where significant improvements to the quality framework were achieved, and an Executive Assistant role managing CEO complaints effectively. Additional experience spans a Receptionist role at Johnston Press, a Quality Manager position at Sunrise Resorts and Cruises leading a multilingual team, and work as an Overseas Representative for Thomas Cook, which fostered international exposure and sales proficiency. Kaysie holds educational credentials from the University of Glasgow and Rothesay Academy.