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Mark P. is an experienced Information Technology Operations Analyst with a strong background in supporting and maintaining organizational infrastructure at West View Water Authority since November 2019. Mark P. has expertise in a range of technologies including VMWare vSphere, HPE Nimble, and Microsoft 365, alongside managing hardware and software upgrade projects. Prior experience includes roles as a CMMS Coordinator, Product Support Specialist, and various technical support positions at R1 RCM. As an Independent IT Consultant since 2005, Mark P. specializes in system security, network analysis, and performance optimization across multiple operating systems. Additionally, Mark P. has a background in audio-visual technology and hands-on operations in live event environments. Education includes a Bachelor of Science in Cloud and Systems Administration from Western Governors University and a Bachelor's Degree in Computer Science from the University of Pittsburgh-Johnstown.