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Anna Symonds is an experienced professional currently serving as the Social Policy Manager at Wessex Water since November 2012, where responsibilities include enhancing services for vulnerable customers, policy development, managing a funding program for over 35 stakeholders, and delivering vulnerability projects. Anna also works as a Marketing Coordinator for Brambles Outdoor Nursery Group, overseeing social media management and event organization, and has prior experience as a Freelance Marketing Consultant for AH Fitness and as a Social Media Coordinator for THERMAGLAZE WINDOWS & CONSERVATORIES LIMITED. Anna holds a Bachelor of Arts in Philosophy from Bath Spa University, completed in 2012, and is committed to maintaining charterships relevant to social policy and customer vulnerability.