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Sil Lung Wu is a skilled Service Desk Specialist at Wespath Benefits and Investments with a diverse background in customer service and technical support. Previous experience includes roles such as a Delivery Warehouse Team Member at Amazon and a Delivery Driver for Uber/Doordash, demonstrating strong logistical and customer-focused abilities. Wu has also served as a Customer Service Representative at Chens / Wing Yip Chop Suey, where exceptional client interaction and conflict management skills were utilized, as well as a Computer Technician at Cyber Lan House, managing technical issues and ensuring security protocols. Wu holds a Google IT Support Professional Certificate from Merit America, a Full-Stack Web Developer Certificate from Coding Dojo, and a Computer Technician Certificate from Microlins Salvador.