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Dawn James has over 25 years of work experience in various marketing and business support roles. Dawn is currently the Head of Marketing at Wesley Mission, where they oversee marketing strategies and initiatives. Prior to this, Dawn worked as the Group Marketing Manager at Civac Pty Ltd and as the Marketing Business Lead at Uniting. Dawn also has experience in the healthcare industry as the Head of Marketing Services and Head of Marketing - Aged Care at Bupa Dental Corporation. Dawn's early career included roles as the Marketing Manager, Relationships at Anglican Retirement Villages and as the Business Support Manager at AMP. Dawn began their career as the Export Customer Service Manager at HJ Heinz.

Dawn James earned a Master of Marketing degree from Monash University, completing their education from 2006 to 2010.