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Agatha Casillas is a skilled Talent Acquisition Specialist and Recruiting Coordinator at SHRAPNEL since July 2022, specializing in sourcing qualified candidates for various senior engineering and artistic positions. Agatha manages most recruiter screening and preparation calls while coordinating all aspects of the interview process. Previous experience includes roles as a Banking Operations Specialist at BM Technologies, Inc., where responsibilities involved processing chargebacks and monitoring transactions for suspicious activity, and as a Lead Associate Operations at JPMorgan Chase & Co., managing branch operations and compliance. Prior positions include Head Teller at DEXSTA Federal Credit Union and Bank Teller at SunTrust, where Agatha handled daily banking transactions and risk management. Agatha is currently pursuing a Bachelor's degree in Computer Software Engineering at Purdue Global, expected to complete in September 2025.