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Joanne Pui Kin Goh has a diverse professional background in customer experience and training management, currently serving as the Manager of Customer Experience at Wellous Group since November 2022. Previously, Joanne held multiple roles at AirAsia from October 2014 to March 2024, including Group Training and Promotion Manager and Training and Standards Executive. Joanne's early career experience includes positions as Retail Store Manager for Furla at Wing Tai Clothing Sdn Bhd, Training Manager at AsiaWorks Malaysia, and Retail Manager cum Brand Executive for Karen Millen at Wing Tai Clothing Sdn Bhd. Joanne holds a Bachelor of Arts in Financial Economics from Universiti Tunku Abdul Rahman and completed GCE A-Levels in Liberal Arts and Sciences at Taylor's College.