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Florian Van Halewyn currently serves as the Customer Service Support Manager at Odyssee Field Service since December 2019. Prior to this role, Florian held positions including 1st Line Helpdesk Staff at Carreer Center Odyssee Mobile Services from June to November 2019, Technical Support Engineer at Kronos from June 2015 to May 2019, IT Helpdesk at Amplifon from March 2014 to January 2015, multimedia support at Vanden Borre from April 2013 to January 2014, and Tour Guide at Thomas Cook Group from April 2010 to September 2010. Florian has developed a strong background in customer service and technical support throughout these positions.