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Jenna Henry possesses extensive experience in the healthcare insurance sector, currently serving as the Account, Appeals and Stop-Loss Coordinator at WellNet Healthcare since November 2015. Prior to this role, Jenna was employed at AmeriHealth Administrators from January 1997 to October 2015, where responsibilities included Quality Assurance Auditor, focusing on claims auditing processes and error trend identification, and Eligibility Specialist, overseeing member enrollment and EDI submissions. Jenna's expertise spans claims processing, customer service, and training documentation development, contributing to improved client relations and operational efficiency.