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Justin Sharma is a seasoned professional in customer success and account management with extensive experience across multiple organizations in the healthcare sector. Currently serving as a Senior Customer Success Manager at Welldoc, Justin leads relationships with key partners, focusing on client onboarding, user growth, and customer satisfaction. Prior roles include Senior Manager for Customer Success at SOC Telemed, where contract renewals and cross-selling initiatives were accomplished, and Senior Account Manager at Kastle Systems, recognized for leading a high-performing team. Justin's background also includes roles at DrFirst, Baron Public Affairs, The Advisory Board Company, and The Vause Group, where expertise in client relationships, operational processes, and strategic business development were further developed. Justin holds a Bachelor of Arts in History from Penn State University.