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Todd Metzker is an experienced professional in member service operations and customer support, having held prominent positions such as Sr. Director of Member Service Operations and Head of Member Service Operations at Well. Previous roles include Director of the Customer Contact Center at Brooks Brothers, Customer Service Consultant at Metzker Consulting LLC, and Director of Operations and Customer Loyalty Team at Chobani. Additionally, Todd served as Director of Customer Support for the EMEA and NAM regions at Gilt Groupe, along with experience as a Manager in Customer Support. Todd Metzker earned a BFA in Musical Theatre from Bethany College and furthered education at Regent University from 2003 to 2006.