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Michelle Thomas is an experienced professional in the healthcare sector with a solid background in human resources, finance, payroll administration, and management. Currently serving as HR, Finance and Payroll Administrator, Office Manager (maternity cover), and Team Leader at Welford Healthcare Ltd since February 2022, Michelle has previously held positions such as Residential Manager at Barchester Healthcare and Client Services Account Manager at idappcom ltd. A strong advocate for quality care, Michelle’s extensive experience includes roles in various care settings, from running a registered home for adults with mental health conditions to providing respite care. Educationally, Michelle holds two Bachelor of Science degrees in Health & Social Care and Psychology from The Open University, complemented by additional education at South Birmingham College and Shenley Court Secondary School.