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Tim Bullock is an experienced IT Service Delivery Manager currently working at Welcome Break since August 2021. Previously, Tim held positions as ICT Service Desk Manager at Suttons Group and Service Desk Manager at Computacenter, overseeing daily operations and managing teams of analysts. Tim's background includes significant roles at WorkForce Software, providing service delivery consulting and technical support across global teams, and at Marsh & McLennan Companies, offering IT support to a large user base. Tim began a career in user administration and service desk analysis at Home Retail Group. Throughout a diverse career in IT service management, Tim has demonstrated expertise in incident management, team development, and stakeholder reporting.