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Chang Tang is a seasoned IT professional with extensive experience in technical support and project management. Currently serving as a Senior Technician at Weil, Gotshal & Manges LLP since June 2019, Tang previously held various roles at Macy's, including Information Technology Analyst I and Technician II, where responsibilities included providing desktop support to over 1200 users, managing audio-visual meeting support, and deploying IT equipment for new hires. Earlier experience includes roles at Kaplan Test Prep and Buffalo State College, demonstrating a strong foundation in remote support, ticket management, and technical training. Tang's expertise encompasses a diverse range of technologies and a commitment to enhancing operational efficiency in high-demand environments.