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Karl Reed has over 30 years of work experience in various roles related to communication and technology solutions. Karl is currently serving as the Vice President of Solutions at Connect, where they focus on delivering effective communication solutions for organizations. Prior to this, they worked as the Chief Solutions Officer and Solutions & Marketing Director at Elingo (Pty) Ltd, where they specialized in enterprise contact centers, unified communications, IP telephony, and business process automation. Karl also held roles at Pivotal Data, Dimension Data Customer Interactive Solutions, Telkom, and MultiChoice, where they gained experience in solution management, new business sales, and contact center operations. In addition to their corporate experience, Karl also served as a Special Forces Paratrooper in the military.

Karl Reed's education history begins with Forest View Primary School, where they attended from 1976 to 1984. Karl then went on to attend Hillcrest High School from 1985 to 1989, where they completed their Matric / Grade 12 and earned the title of "Scholar".

In terms of additional certifications, Karl Reed obtained the Genesys Certified Associate (GCA) - PureCloud certification from Genesys in December 2018.

It is important to note that there is no specific information regarding any higher education or university studies for Karl Reed.