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Chad Koch has worked in the accessibility services industry since 2012, when they began as a Senior Operations Specialist at WeCo Accessibility Services. Chad was promoted to Senior Accessibility Specialist in the same company, where they developed test cases to evaluate the accessibility of websites and documents, and had a strong understanding of web accessibility standards and guidelines. In 2019, they were promoted to Certified Test Consultant. Prior to their work at WeCo, Koch worked as a bookkeeper at Holmacre Holstein from 2007 to 2012, where they gained experience in data entry and providing monthly financial statements.

Chad Koch attended Northwestern Technical College in Bemidji, MN from 1998 to 2001 and obtained an Accounting Clerk Diploma in Accountting. Chad also attended Northwest Technical College for Accountting. Chad has also obtained a Website Testing Consultant certification.