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Laura Reid is an experienced Software QA Manager at WebstaurantStore since November 2021, previously serving as Consumer Lending Test Coordinator at Wells Fargo and as Release Test Manager at Bank of America. With a career spanning over three decades, Laura developed testing strategies for over 120 projects at Progressive Insurance, where significant responsibilities included leading large-scale testing efforts and training new analysts. Laura is skilled in both manual and automation testing and possesses expertise in Agile and Waterfall methodologies. Academically, Laura attended multiple institutions, including Kent State University, Lakeland Community College, and Ursuline College.