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Nigel Gibson is an experienced analyst currently at Infor since January 2019 and a Business Support Engineer at Webroot since October 2011. With a strong background in IT support, billing, data analysis, and Software as a Service roles, Nigel has developed excellent interpersonal and communication skills, enabling effective collaboration with colleagues and customers. Previous roles include Billing Specialist at Global Crossing and various positions at Hutchison 3G, Vodafone, Euphony, and GTS (Ventelo), focusing on billing management, data analysis, and technical support. Nigel's technical expertise includes resolving product-related issues across multiple platforms and providing internal training on Webroot products. Education was completed at Highdown Comprehensive from 1984 to 1987.