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Todd Housel PMP is an experienced Sales Operations Manager and Salesforce Administrator currently employed at WebMD Ignite since February 2022, following the acquisition of Mercury Healthcare. Previously, Todd served as a Salesforce Administrator at Heartland School Solutions, managing the CPQ platform and maintaining product SKUs and price books. Todd also held positions at Calero-MDSL, where Salesforce Org management and the transition to Lightning were key responsibilities, and as a contract Salesforce Consultant at Avscend, implementing Service Cloud solutions. Additional experience includes roles at UpTalent, where Todd combined Salesforce administration with human capital consulting, and earlier positions focused on sales recruitment and business development. Todd's career began in the United States Navy as an Electronics Technician. Todd holds a BA in Biology from the University of Rochester and various Salesforce certifications.